Shipping & Delivery

Christmas Delivery

ORDER BEFORE 2PM 19TH DECEMBER 2023 FOR DELIVERY BEFORE CHRISTMAS.

We will continue to dispatch as normal until 21st December 2023. After this date, our next dispatch dates will be 29th December 2023 and 3rd January 2024, while our team enjoy a well deserved Christmas Break.

With love, Liena x

 

Delivery Options

* Order before 2pm for same day dispatch.

If any customs and import duties are due, they are not covered by us.

Please consider that we do not dispatch during weekends or bank holidays. If you order after 2pm on a Friday (or over the weekend) your items will be dispatched on the following Working Day. 

 

Dispatch Times

The above times are estimates and sometimes deliveries may take longer. Please note: working days do not include weekends or bank holidays.

Order before 2pm GMT Monday - Friday and your order will be processed same day!

 

 

Do you offer UK Next Day Delivery?

Yes, we offer a UK One Day Delivery service to our customers at a cost of £9.99 and the cut off time is 2.00pm to be dispatched the same day. So as long as we receive your order before 2.00 pm Mon-Fri and you choose the One Day Delivery option at checkout you should receive your order the following day.*

*Please note: We do not dispatch during weekends so any Next Weekday order placed after 2.00pm on a Friday (and over the weekend) will be dispatched on the following working day. 

 

European & International Orders

We do ship to some European & International countries via DHL. The estimated delivery date and delivery cost is automatically calculated at checkout depending on your location and order size. 

Customs and import duties may be due and are not covered by us. Some countries charge a duty or tax on packages imported from the UK over a certain value. You may be asked to pay a duty fee to receive your order. Please check your country's tax specifications before placing your order. We cannot be held responsible for any tax payments.

 

If Customs Duty Is Not Paid

If, for whatever reason, you refuse the customs fee and the parcel is returned back to us, the original shipping fee and a returns handling fee (£4.00) may be deducted from your refund. If you're still unsure on whether you'll be subject to customs fees, we recommend contacting your local customs office for more info before placing your order as each location will have individual policies.